#1 Rated AI Customer Service Software

Everyone gets Out-of-the-box AI, making it effortless to integrate advanced AI into your support operation seamlessly enhancing customer service and operational efficiency like never before. 

#1 Rated AI Customer Service Software

Out-of-the-box AI, making it effortless to integrate advanced AI into your service teams

Enhance Knowledge Sharing with AI-Driven Insights 

Automatic Knowledge Base Creation
Build and update your knowledge base effortlessly with AI-driven content generation.
 
FAQ and Customer Knowledge Base Bot
Provide instant, accurate answers to customer inquiries with an AI-powered FAQ bot.
 
AI Ticket History Searching
Find relevant ticket history quickly, improving problem resolution efficiency.
 
Article Recommendations
Offer tailored article suggestions to customers and agents, enhancing self-service and support quality.

Automatic Knowledge Base Creation
Build and update your knowledge base effortlessly with AI-driven content generation.
 
FAQ and Customer Knowledge Base Bot
Provide instant, accurate answers to customer inquiries with an AI-powered FAQ bot.
 
AI Ticket History Searching
Find relevant ticket history quickly, improving problem resolution efficiency.
 
Article Recommendations
Offer tailored article suggestions to customers and agents, enhancing self-service and support quality.

Enhance Knowledge Sharing with AI-Driven Insights

Top Rated by Customers on G2 and Capterra

Top Rated by Customers on G2 and Capterra

Designed in Vancouver Canada. Built for AI.

Copyright © 2024 Supportbench. All rights reserved. 

ABOUT US

Supportbench is a feature-rich helpdesk software. that was built and designed to  cater to the needs of customers while keeping humanity at the forefront. 

AI Knowledge

Streamline Your Ticketing with AI Precision 

Activity and Resolution Summarizations
Quickly grasp ticket history and solutions with concise summaries, saving time and improving response accuracy.
 
Auto Prioritizations
Automatically prioritize tickets based on urgency and importance, ensuring critical issues are addressed first.
 
Auto-Tagging
Enhance ticket organization and searchability with intelligent auto-tagging.
 
Automatic Response Creation
Speed up responses with AI-generated replies, maintaining consistency and reducing agent workload.

Activity and Resolution Summarizations
Quickly grasp ticket history and solutions with concise summaries, saving time and improving response accuracy.
 
Auto Prioritizations
Automatically prioritize tickets based on urgency and importance, ensuring critical issues are addressed first.
 
Auto-Tagging
Enhance ticket organization and searchability with intelligent auto-tagging.
 
Automatic Response Creation
Speed up responses with AI-generated replies, maintaining consistency and reducing agent workload.

Streamline Your Ticketing with AI Precision

AI Ticketing

Unlock Deep Insights with AI Analytics

CSAT and CES Predictions
Anticipate customer satisfaction and effort scores to proactively address potential issues.
 
CSAT Reasoning
Understand the underlying reasons behind customer satisfaction scores for targeted improvements.
 
Sentiment and Emotional Analysis
Gauge customer emotions and sentiment to tailor responses and improve service.
 
Customer History Analysis
Analyze comprehensive customer histories for personalized and effective support strategies.

CSAT and CES Predictions
Anticipate customer satisfaction and effort scores to proactively address potential issues.
 
CSAT Reasoning
Understand the underlying reasons behind customer satisfaction scores for targeted improvements.
 
Sentiment and Emotional Analysis
Gauge customer emotions and sentiment to tailor responses and improve service.
 
Customer History Analysis
Analyze comprehensive customer histories for personalized and effective support strategies.

Unlock Deep Insights with AI Analytics

AI Insight