Manage, retain, and support.
All in one tool.

Supportbench brings customer service and client management together, keeping your ongoing workflows and tasks completely in sync.

Manage, retain, and support.
All in one tool.

Supportbench brings customer service and client management together, keeping your ongoing workflows and tasks completely in sync.

Synchronize accounts, contacts, and assets.

All Salesforce data is synchronized back into Supportbench allowing you to search, create workflows, and reports of Salesforce data within your Customer Support Platform.

All Salesforce data is synchronized back into Supportbench allowing you to search, create workflows, and reports of Salesforce data within your Customer Support Platform.

Obtain full visibility on your service agents and your customers.

We've proven our software is second to none, but don't take our word for it

We've proven our software is second to none, but don't take our word for it

Designed in Vancouver. Made for Enterprises.

Copyright © 2022 Supportbench. All rights reserved. 

ABOUT US

Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to  cater to the needs of customers while keeping humanity at the forefront. 

Salesforce

Obtain full visibility on your service agents and your customers.

We compile more than 30 KPI data, combine them, and produce scorecards so you can quickly identify where your team is succeeding and where it is struggling.

We compile more than 30 KPI data, combine them, and produce scorecards so you can quickly identify where your team is succeeding and where it is struggling.

Obtain full visibility on your service agents and your customers.

Agent 365

Organize work your way

01. Realtime Notification Engine
02. Outlook Email Editor
03. Sentiment Analysis
04. Customer Health Scoring
05. Reporting Engine
06. KPI Scorecards
07. Built-in Calendaring
08. Escalation Engine
09. NPS & CES
10. Survey Engine

The key to lowering churn is having visibility into your consumers. Key indicators are tracked by Supportbench, including sentiment and emotion, NPS, and escalation patterns.

Obtain full visibility on your service agents and your customers.

Features

Get 10x the features at an all-in-one affordable cost

By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, we can reduce the cost of your tech stack up to 75% of what you're paying now.

By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, we can reduce the cost of your tech stack up to 75% of what you're paying now.

Obtain full visibility on your service agents and your customers.

Cost Save

Save more time with streamlined workflows.

By automating common tasks, workflows, and deflecting incoming issues using a knowledge base, you can do way more with way less. Every task can be automated so you can work smarter, not harder.

The key to lowering churn is having visibility into your consumers. Key indicators are tracked by Supportbench, including sentiment and emotion, NPS, and escalation patterns.

Obtain full visibility on your service agents and your customers.

Customer management made easy.

Deliver better customer experiences, more efficient teams, and solve problems faster.

Deliver better customer experiences, more efficient teams, and solve problems faster.

Customer management made easy.