Feature Spotlight
We have lots, but we think these are essential
Feature Difference Spotlight
We have lots, but we think these are essential
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Drive Seamless Salesforce Experiences to customer support and service teams
We unify Salesforce and your support tools driving unparalleled productivity between sales, customer support and service teams.
Drive Seamless Salesforce Experiences to customer support and service teams
We unify Salesforce and your support tools driving unparalleled productivity between sales, customer support and service teams.
All Salesforce data is synchronized back into Supportbench allowing you to search, and create workflows, and reports of Salesforce data within your Customer Support Platform.
Imagine your tool that lets agents know that a customer is about to renew on a product they need help with, with full visibility.
No Plugins here, just a seamless experience.
All Salesforce data is synchronized back into Supportbench allowing you to search, and create workflows, and reports of Salesforce data within your Customer Support Platform.
Imagine your tool that lets agents know that a customer is about to renew on a product they need help with, with full visibility.
No Plugins here, just a seamless experience.
Synchronize Accounts, Contacts, and Assets
Synchronize Cases back into Salesforce and Collaborate
Sales need to be in the know, that’s why Cases also synchronize back into their Accounts in Salesforce.
Salespeople can view, comment on, and collaborate with Support agents within Salesforce.
Likewise, Support agents can collaborate within Supportbench back into Salesforce streamlining your processes.
Synchronize Cases back into Salesforce and Collaborate
No extra costs
By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, you can reduce the cost of your tech stack by 75%.
The problem today is when you need to do more, you need more tools in your arsenal.
Supportbench is the only truly unified platform and not simply a suite of products Frankenstein’d together.
We've proven our software is second to none, but don't take our word for it
We've proven our software is second to none, but don't take our word for it
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ABOUT US
Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to cater to the needs of customers while keeping humanity at the forefront.
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