Feature Spotlight

We have lots, but we think these are essential

Feature Difference Spotlight

We have lots, but we think these are essential

realtime notification engine, powerful email editor, sentiment analysis, customer health scoring, customer at risk dashboards, next gen reporting, kpi scorecards. custom data objects, salesforce data synchronization, built-in calendaring, escalation engine, nps and ces, survey engine
Supportbench CRM Helpdesk Software
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Drive Seamless Salesforce Experiences to customer support and service teams    

We unify Salesforce and your support tools driving unparalleled productivity between sales, customer support and service teams.  

customer support software companies

Drive Seamless Salesforce Experiences to customer support and service teams    

We unify Salesforce and your support tools driving unparalleled productivity between sales, customer support and service teams.  

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All Salesforce data is synchronized back into Supportbench allowing you to search, and create workflows, and reports of Salesforce data within your Customer Support Platform.  

Imagine your tool that lets agents know that a customer is about to renew on a product they need help with, with full visibility.

No Plugins here, just a seamless experience.

All Salesforce data is synchronized back into Supportbench allowing you to search, and create workflows, and reports of Salesforce data within your Customer Support Platform.  

Imagine your tool that lets agents know that a customer is about to renew on a product they need help with, with full visibility.

No Plugins here, just a seamless experience.

Synchronize Accounts, Contacts, and Assets

Synchronize Cases back into Salesforce and Collaborate  

Sales need to be in the know, that’s why Cases also synchronize back into their Accounts in Salesforce.  

Salespeople can view, comment on, and collaborate with Support agents within Salesforce.  

Likewise, Support agents can collaborate within Supportbench back into Salesforce streamlining your processes.

supportbench analytics, customer support software

Synchronize Cases back into Salesforce and Collaborate  

No extra costs  

By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, you can reduce the cost of your tech stack by 75%.

The problem today is when you need to do more, you need more tools in your arsenal.  

Supportbench is the only truly unified platform and not simply a suite of products Frankenstein’d together.

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset
supportbench integrations, customer support software

We've proven our software is second to none, but don't take our word for it

customer support software, customer support service review

ePASS Enterprise

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customer support software, customer support service review

ePASS Enterprise

We've proven our software is second to none, but don't take our word for it

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset

Designed in Vancouver. Made for Enterprises.

Customer ManagementTicket ManagementWorkflow AutomationAnalytics & InsightsKnowledge BaseNative Integrations

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ABOUT US

Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to  cater to the needs of customers while keeping humanity at the forefront. 

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Synchronize Accounts, Contacts, and Assets

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