Feature Spotlight

We have lots, but we think these are essential

Feature Difference Spotlight

We have lots, but we think these are essential

realtime notification engine, powerful email editor, sentiment analysis, customer health scoring, customer at risk dashboards, next gen reporting, kpi scorecards. custom data objects, salesforce data synchronization, built-in calendaring, escalation engine, nps and ces, survey engine

A Customer Management Platform Made by and For Canadian Companies

Supportbench unifies customer support, success, and experience into one seamless platform to drive customer wellness and reduce costs.

A Customer Management Platform Made by and For Canadian Companies

Supportbench unifies customer support, success, and experience into one seamless platform to drive customer wellness and reduce costs.

Pricing Features Solutions

Canadian data centers

When you create an account in Canada, 100% of your data and 100% of your services stay IN Canada ensuring compliance with Canadian Laws.

You never have to worry about data being shared or stored in other regions.

When you create an account in Canada, 100% of your data and 100% of your services stay IN Canada ensuring compliance with Canadian Laws.

You never have to worry about data being shared or stored in other regions.

Canadian data centers

Canada Built and Staffed

Proudly built and still innovating in Vancouver Canada.

We take pride that all of our teams are local to make a Canadian-first company to ensure the best possible experience to our clients.

supportbench analytics, customer support software

Canada Built and Staffed

Unparalleled Flexibility and Value

By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, you can reduce the cost of your tech stack by 75%.

The problem today is when you need to do more, you need more tools in your arsenal.

Supportbench is the only truly unified platform and not simply a suite of products Frankenstein’d together.

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset

supportbench integrations, customer support software

We've proven our software is second to none, but don't take our word for it

customer support software, customer support service review

ePASS Enterprise

Download Case Study

ePASS Enterprise

We've proven our software is second to none, but don't take our word for it

Designed in Vancouver. Made for Enterprises.

Customer Management Ticket Management Workflow Automation Analytics & Insights Knowledge Base Native Integrations

ABOUT US

Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to cater to the needs of customers while keeping humanity at the forefront.

Get Demo