Feature Spotlight

We have lots, but we think these are essential

Feature Difference Spotlight

We have lots, but we think these are essential

realtime notification engine, powerful email editor, sentiment analysis, customer health scoring, customer at risk dashboards, next gen reporting, kpi scorecards. custom data objects, salesforce data synchronization, built-in calendaring, escalation engine, nps and ces, survey engine
Supportbench CRM Helpdesk Software
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Customer support software that you would expect to pay 5x more for 

We unify all the tools you need into one platform to save you time, money and frustrations.

customer support software companies

Customer support software that you would expect to pay 5x more for 

We unify all the tools you need into one platform to save you time, money and frustrations.

PricingFeaturesSolutions

By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, we can reduce the cost of your tech stack up to 75% of what you're paying now.  

Supportbench is the only truly unified platform and not simply a suite of products Frankenstein’d together.


By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, we can reduce the cost of your tech stack up to 75% of what you're paying now.  

Supportbench is the only truly unified platform and not simply a suite of products Frankenstein’d together.

Consolidated and Unified Software  

Decrease your costs by increasing revenue!   

The best way to increase revenue is to decrease churn, and the key is having visibility into your customers. Key indicators are tracked by Supportbench, including sentiment and emotion, NPS, and escalation patterns.  

You can allow your system to respond to warning signs before you even become aware of a problem by tracking so much. We track everything, offering you unmatched knowledge that can help you retain consumers.  

Because of this, our customers experience an average 10% decrease in turnover throughout the first year.

supportbench analytics, customer support software

Decrease your costs by increasing revenue!   

Automate more, so you need less people  

By automating common tasks, and workflows, and deflecting incoming issues using a knowledge base, you can do WAY more with WAY less. 

Everything can be automated so you can work smarter not harder 😉

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset
supportbench integrations, customer support software

We've proven our software is second to none, but don't take our word for it

customer support software, customer support service review

ePASS Enterprise

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customer support software, customer support service review

ePASS Enterprise

We've proven our software is second to none, but don't take our word for it

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset

Designed in Vancouver. Made for Enterprises.

Customer ManagementTicket ManagementWorkflow AutomationAnalytics & InsightsKnowledge BaseNative Integrations

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ABOUT US

Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to  cater to the needs of customers while keeping humanity at the forefront. 

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Consolidated and Unified Software  

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