Supportbench CRM Helpdesk Software
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Customer service system that you would expect to pay 5x for

Supportbench was built to serve now and is ready for the future, where customer success is a key pillar in every business. Simple to use, not complex, easy to administer, incredible support team, and with features that you would expect in software 5x the price.  

customer service system companies

Customer service system that you would expect to pay 5x for

Supportbench was built to serve now and is ready for the future, where customer success is a key pillar in every business. Simple to use, not complex, easy to administer, incredible support team, and with features that you would expect in software 5x the price.  

Designed in Vancouver. Made for Enterprises.

ABOUT US

Copyright © 2022 Supportbench. All rights reserved. 

Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to  cater to the needs of customers while keeping humanity at the forefront. 

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Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to cater to the needs of customers while keeping humanity at the forefront. 

ABOUT US

Customer ManagementTicket ManagementWorkflow AutomationNative IntegrationsKnowledge BaseAnalytics & Insights

Supportbench is for 

Business to Business Customer Service,

unlike everyone else

supportbench dashboard, customer service system

Other customer service systems are made to support everything, from IT service requests, E-commerce, to B2C. 

Supportbench is 100% dedicated to businesses that are supporting external customers.  

This focus allows us to create the best possible customer service system to support customers and give you insight into them. 

Know your customer’s health,
so you can act on it          Easily manage your business processes, 
even if they are tough

Other customer service systems are made to support everything, from IT service requests, E-commerce, to B2C. 

Supportbench is 100% dedicated to businesses that are supporting external customers.  

This focus allows us to create the best possible customer service system to support customers and give you insight into them. 

Supportbench is for Business to Business Cutomer Service, 

unlike everyone else

Don't waste your time working in a customer service system that was built to work their way. 

Don’t work their way, work yours.  

Supportbench gives every person the ability to easily adapt their workspace to exactly the way they work best. Freedom .. finally. 

supportbench analytics, customer service system
Get all your communication unified into one single workspace to work smarter, Know exactly who and when you need to respond to using our powerful SLAs

Supportbench streamlines

customer service, 

not complicates it

Supportbench 

streamlines

customer service,

not complicates it

Everyone gets a world-class platform 

The problem with Customer Service Systems is .. they are just customer service systems. When you need to do more, you need more tools in your arsenal.

Supportbench is the only truly unified platform and not simply a suite of products like the rest.

Small businesses can work and scale just as larger enterprises to ensure you can deliver world-class support. 

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset
supportbench integrations, customer service system

Supportbench’s pricing is 

affordable, without sacrificing any features 

Why does every feature cost so much making top-tier customer service systems so unaffordable when those companies that need the feature sets, don’t have the budget? 

It hasn’t been fair, so we’re going to make it fair. 

Supportbench’s pricing starts at $35 / agent

Everyone gets an enterprise feature set, with no hidden costs. You don’t need to spend more to get more.

customer service team

Supportbench’s 

pricing is 

affordable, 

without sacrificing any features

We've proven our software is second to none, but don't take our word for it

customer service system, customer service review

ePASS Enterprise

Download Case Study
customer service system, customer service review

ePASS Enterprise

We've proven our software is second to none, but don't take our word for it

We have a kick-🍑 customer service team because customer service is in our DNA

ticket management, knowledge management, customer surveys, health rish and at-risk dashboard, nps csat ces scoring, agent team kpi scorecards, automation and workflow engine, customer portal, mobile apps, crm data synchronization, power bi and tableau, sentiment and emotional analysis

We have a kick-🍑 customer service team because customer service is in our DNA

ticket management, knowledge management, customer surveys, health rish and at-risk dashboard, nps csat ces scoring, agent team kpi scorecards, automation and workflow engine, customer portal, mobile apps, crm data synchronization, power bi and tableau, sentiment and emotional analysis

Designed for support,
built for your peace of mind

Join thousands of brands who have seamlessly switched from old customer service systems to Supportbench

Get Demo

Designed for support,
built for your peace of mind

Join thousands of brands who have seamlessly switched from old customer service systems to Supportbench

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