Feature Spotlight

We have lots, but we think these are essential

Feature Difference Spotlight

We have lots, but we think these are essential

realtime notification engine, powerful email editor, sentiment analysis, customer health scoring, customer at risk dashboards, next gen reporting, kpi scorecards. custom data objects, salesforce data synchronization, built-in calendaring, escalation engine, nps and ces, survey engine
Supportbench CRM Helpdesk Software
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Customer Support Software that is fast to implement, easy to use, and saves you costs     

Supportbench is the ONLY Unified Customer Ticketing software that was built to simplify how you work and accelerate your customer success. 

customer support software companies

Customer Support Software that is fast to implement, easy to use, and saves you costs     

Supportbench is the ONLY Unified Customer Ticketing software that was built to simplify how you work and accelerate your customer success.  

PricingFeaturesSolutions

We’ve made it easy and familiar to get started so anyone can jump and start working right away.

And if you are coming from another platform like Zendesk, we have migration tools that do all the work for you making painful migrations a thing of the past.

We’ve made it easy and familiar to get started so anyone can jump and start working right away.

And if you are coming from another platform like Zendesk, we have migration tools that do all the work for you making painful migrations a thing of the past.

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Intuitive and Easy 

We have purposefully designed a beautiful UX so that working in Supportbench feels familiar and seamless. 

Easily configure anything in 3 clicks, customize your own dashboards and working spaces so you get to work the way you want and not how others tell you to.

supportbench analytics, customer support software

Intuitive and Easy 

Unified Software that’s Built to Scale  

By combining customer service, customer experience, customer success, and third-party native connections into a single straightforward platform, you can reduce the cost of your tech stack by 75%.

The problem today is when you need to do more, you need more tools in your arsenal.  

Supportbench is the only truly unified platform and not simply a suite of products Frankenstein’d together.

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset
supportbench integrations, customer support software

We've proven our software is second to none, but don't take our word for it

customer support software, customer support service review

ePASS Enterprise

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customer support software, customer support service review

ePASS Enterprise

We've proven our software is second to none, but don't take our word for it

Manage all your tools with ZERO fuss,
all in one platform, Scale your customer support and success teams with an easy unified toolset

Designed in Vancouver. Made for Enterprises.

Customer ManagementTicket ManagementWorkflow AutomationAnalytics & InsightsKnowledge BaseNative Integrations

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ABOUT US

Supportbench is a modern B2B feature-rich helpdesk software. It was built and designed to  cater to the needs of customers while keeping humanity at the forefront. 

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